+1 437 298 0069
Terms of Service
Windsor Table — Catering for large groups
Effective Date: October 10, 2025
Contents
1. Services
Windsor Table provides catering for large groups, including food preparation, delivery, setup, and optional staffing depending on your package. All services are subject to availability and written confirmation.
2. Orders & Payment
Deliveries follow our Shipping & Delivery Policy. Risk and responsibility for food safety transfer to you upon delivery and acceptance. Windsor Table is not responsible for handling or storage after delivery.
5. Returns & Refunds
All sales are final. Refunds are only considered for defective, damaged, or incorrect orders as detailed in our Return & Refund Policy.
6. Customer Responsibilities
We can accommodate many dietary needs with advance notice. While precautions are taken, we do not guarantee an allergen-free environment. Customers are responsible for communicating restrictions clearly.
8. Liability Disclaimer
To the fullest extent permitted by law, Windsor Table is not liable for indirect, incidental, special, or consequential damages arising from use of our services. Our total liability for any claim is limited to the amount paid for the order giving rise to the claim.
9. Data Collection & Privacy
By using our services and website, you consent to our collection and use of information as outlined below. We aim to collect the information necessary to operate a catering business safely and effectively.
Information We Collect
We retain order and customer records for as long as necessary for business operations and to meet legal and tax requirements.
For additional details, please review our Privacy Policy (when available).
10. Intellectual Property
All website content, including text, logos, graphics, and designs, is owned by Windsor Table or its licensors and may not be used without written permission.
11. Governing Law
These Terms are governed by the laws of the jurisdiction where Windsor Table operates, without regard to conflict of law principles. Disputes will be resolved in the courts of that jurisdiction.
12. Contact Us
Questions about these Terms?
Email: contact@windsortable.com
© Windsor Table. All rights reserved.
Windsor Table — Catering for large groups
Effective Date: October 10, 2025
Contents
- 1. Services
- 2. Orders & Payment
- 3. Cancellations & Changes
- 4. Delivery & Risk Transfer
- 5. Returns & Refunds
- 6. Customer Responsibilities
- 7. Allergies & Dietary Restrictions
- 8. Liability Disclaimer
- 9. Data Collection & Privacy
- 10. Intellectual Property
- 11. Governing Law
- 12. Contact Us
1. Services
Windsor Table provides catering for large groups, including food preparation, delivery, setup, and optional staffing depending on your package. All services are subject to availability and written confirmation.
2. Orders & Payment
- Lead time: Place orders at least 72 hours in advance. Rush orders (<72 hours) are subject to availability and may incur surcharges.
- Payment terms: Full payment is due prior to delivery unless otherwise agreed in writing. We accept major payment methods (credit/debit and electronic transfer). Payment processing is handled by third-party providers.
- Invoices & late fees: Unpaid balances are subject to the fees or interest disclosed on the invoice or at checkout.
- Orders canceled within 72 hours of the delivery time may be non-refundable.
- Changes requested within 72 hours of delivery are subject to approval and may result in additional charges.
Deliveries follow our Shipping & Delivery Policy. Risk and responsibility for food safety transfer to you upon delivery and acceptance. Windsor Table is not responsible for handling or storage after delivery.
5. Returns & Refunds
All sales are final. Refunds are only considered for defective, damaged, or incorrect orders as detailed in our Return & Refund Policy.
6. Customer Responsibilities
- Provide accurate delivery details, venue access instructions, and an on-site contact available during the delivery window.
- Disclose dietary requirements and allergens in advance.
- Ensure safe holding temperatures and appropriate service conditions after delivery.
We can accommodate many dietary needs with advance notice. While precautions are taken, we do not guarantee an allergen-free environment. Customers are responsible for communicating restrictions clearly.
8. Liability Disclaimer
To the fullest extent permitted by law, Windsor Table is not liable for indirect, incidental, special, or consequential damages arising from use of our services. Our total liability for any claim is limited to the amount paid for the order giving rise to the claim.
9. Data Collection & Privacy
By using our services and website, you consent to our collection and use of information as outlined below. We aim to collect the information necessary to operate a catering business safely and effectively.
Information We Collect
- Identity & contact: name, company/organization, email, phone, billing and delivery addresses.
- Order & event details: menus, quantities, guest counts, event dates/times, venue name and access instructions, setup specifications, rental/equipment needs.
- Dietary & allergy info: restrictions or allergies you share for planning and labeling.
- Transactional: payment status, invoices, refunds, credits, and chargeback data (payment card details are processed by our payment processor; we do not store full card numbers).
- Communications: emails and messages sent to us, including attached photos relevant to orders or issues.
- Operational logistics: delivery window preferences, on-site contact name/phone, parking/loading details, and (where provided) driver notes.
- Website & analytics: IP address, device/browser type, pages viewed, time on site, and cookie/analytics identifiers.
- Marketing preferences: opt-ins/opt-outs for promotional messages.
- Security & compliance: records required for legal, tax, and food-safety compliance.
- Process orders, schedule production, and coordinate delivery/logistics.
- Provide customer service, confirmations, and important updates.
- Improve menus, services, website performance, and user experience.
- Fulfill legal, tax, and recordkeeping obligations.
- Send marketing communications if you have opted in (you may opt out at any time).
- Service providers: payment processors, hosting/IT, delivery/logistics, and email providers who assist our operations.
- Legal/compliance: when required by law, regulation, or to protect rights and safety.
- We do not sell customer data to third parties.
We retain order and customer records for as long as necessary for business operations and to meet legal and tax requirements.
For additional details, please review our Privacy Policy (when available).
10. Intellectual Property
All website content, including text, logos, graphics, and designs, is owned by Windsor Table or its licensors and may not be used without written permission.
11. Governing Law
These Terms are governed by the laws of the jurisdiction where Windsor Table operates, without regard to conflict of law principles. Disputes will be resolved in the courts of that jurisdiction.
12. Contact Us
Questions about these Terms?
Email: contact@windsortable.com
© Windsor Table. All rights reserved.
